Shipping

Where We Ship

We currently ship within the United States.

We hope to expand internationally as we grow – but for now, we’re keeping things close to home.

Order Processing & Dispatch

Because we’re a small and nimble team, most orders ship the next business day.

If there are any delays, we’ll let you know.

Delivery Times

Once dispatched, orders typically arrive within 3–7 business days

Shipping Costs

We offer free shipping on orders over $75.

Orders under $75 have shipping calculated at checkout based on weight and location.

Changing Your Delivery Address

Need to update your address? Email us at hello@innergrandma.com as soon as possible.

We’ll always do our best to help – but once an order has shipped, changes aren’t guaranteed.

P.O. Boxes

We may be able to ship to P.O. Boxes depending on carrier availability.

If you’d like your order delivered to a P.O. Box, please email us at hello@innergrandma.com before placing your order and we’ll confirm what’s possible.

We’ll always do our best to make it work.

Tracking Your Order

As soon as your order ships, you’ll receive an email with tracking information so you can follow it every step of the way.

Returns & Exchanges

We want you to love what you ordered – but if it’s not quite right, here’s how it works.

Return Window

Returns are accepted within 30 days of delivery.

Items must be:

• Unworn
• Unused
• With tags attached
• In original packaging

Exchanges & Store Credit

Exchanges and store credit are free.

Refunds

Refunds to your original payment method are subject to a $5 return processing fee, which will be deducted from your refund.

Once your return is received and inspected, refunds are processed within 7–10 business days.

Start a Return

You can begin your return here →